Refund policy

You have a 30-day return policy which means you have 30 days after receiving your item to request a return. NO CANCELLATIONS WHATSOEVER ON ORDERS. Returns must be approved before being sent back please contact us at Kabbieco@yahoo.com to obtain return instructions and the correct return address. unauthorized returns may be refused. After approval, to be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at Kabbieco@yahoo.com.


You can always contact us for any return question at Kabbieco@yahoo.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
Thank you so much for shopping with Kabbie Co. We appreciate your purchase but if you are unhappy with your items for any reason, you may return your items for store credit only or exchange for something else. If the new item amount cost less than the original, you will be issued  the difference as store credit. If the new item is more than the original, you will be responsible for paying the difference. As a small business we apologize but we will not offer 100% full refunds unless the item is damaged. We are happy to exchange or give store credit for the items you have purchased. Exchanging items for a different item will require a $7.00 reship fee. all returned items must be new and unused condition. Please contact us at brelissa4@yahoo.com. with any questions.